Author’s note: This article supports our legacy products. At Inventive Labs, after two decades of providing telephony tools, we never stop supporting those who rely on our products to run their businesses. We no longer recommend Dialogic. This article is for our customers who are using legacy equipment. For more information about these legacy products and where we are today, read Ditch Dialogic & Convert to Voice Elements.
CSP is the process by which you can listen to and/or capture the speech of the caller at the same time you are playing something to the caller. It is used in processes such as speech recognition.